30 Mar Empathy Fatigue – what is it and why we need take this seriously? 5th May 2023 12.00pm-1.00pm

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08 Mar How to Write Clear Documents that Customers can Understand – 13th April 2023 10.30am – 11.45am

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23 Jan REMINDER: Change in Control – PRIOR approval needed…

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13 Jan All you need to know about Insurance! – 8th March 2023 1.30-4.30pm

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13 Jan Business Interruption Insurance – all you need to know, explained in plain English – 10th February 2023 4-5pm

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13 Jan Due to high demand: ADDITIONAL DATE ADDED: Conversations Around Suicide & Self Harm – 20th March 2023  1.30pm-5.00pm

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13 Jan FCA release 11.01.2023: Consultation Paper CP23/1* Insurance guidance for the support of customers in financial difficulty

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29 Nov INSURANCE INFUSION: The Legal Principles of Insurance 14th December 1-2pm

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29 Nov BITESIZE SESSION: Supporting customers through the cost-of-living crisis 14th December 2022 3-4pm

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30 Sep FCA release Dear CEO letter 29th September 2022

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